Terms and Conditions

1. Services Overview

Magic Mirror of New England provides luxury photo booth experiences, including but not limited to:

• Magic Mirror Photo Booths
• Glam Photo Booths
• 360 Booths
• Drop-Off Booths
• Roaming Photo Booths
• Corporate and Private Event Rentals

All services are subject to availability, booking confirmation, and compliance with these Terms and Conditions.

2. Booking and Payments

2.1 Deposits

To secure your event date, a non-refundable deposit (amount specified in your invoice or quote) is required at the time of booking. Your event date is not confirmed until this deposit is received.

2.2 Final Payment

Full payment is due no later than 7 days before the event date, unless otherwise agreed in writing. Failure to complete payment by the due date may result in cancellation of the booking and forfeiture of the deposit.

2.3 Accepted Payment Methods

We accept payments through:

• Credit/debit cards
• Bank transfer
• Secure online payment links
• PayPal (if applicable)

All transactions are processed securely.

3. Cancellations and Refunds

3.1 Client Cancellations

Deposits are non-refundable, as they reserve your date and cover pre-event preparation.

• Cancellations made more than 30 days before the event may be eligible for a credit toward a future booking (at our discretion).
• Cancellations made less than 30 days before the event are non-refundable in full.

3.2 Cancellations by Magic Mirror of New England

In the unlikely event that we must cancel due to unforeseen circumstances (such as severe illness, equipment failure, or extreme weather), we will:

• Notify you immediately.
• Provide a full refund or credit toward a future event.
• Assist in finding an alternative solution whenever possible.

We are not liable for indirect costs, damages, or losses beyond the refund of your payment.

4. Event Requirements

To ensure smooth operation, clients agree to provide:

• Adequate space for setup (typically 10×10 ft minimum)
• Access to power within 25 feet of the setup area
• Protection from weather (for outdoor events, covered areas required)
• Access for loading/unloading of equipment

If setup is delayed or prevented due to venue restrictions, lack of access, or environmental issues, Magic Mirror of New England is not responsible for lost time or reduced service.

5. Equipment and Operation

5.1 Attendant Supervision

All staffed booths include a professional attendant to operate equipment, guide guests, and ensure smooth performance.

5.2 Equipment Safety

Clients are responsible for maintaining a safe environment. Any damage, theft, or misuse of equipment caused by guests or event staff may result in additional charges for repair or replacement.

5.3 Power and Internet

While our booths operate independently, certain features (such as live galleries or instant sharing) may require Wi-Fi access. The client is responsible for providing reliable internet if these features are requested.

6. Photo Usage and Guest Consent

6.1 Ownership

All photos, videos, and digital media captured during your event are the property of Magic Mirror of New England, unless otherwise agreed in writing.

6.2 Guest Consent

By using the photo booth, guests grant Magic Mirror of New England permission to use their images, videos, or likeness for:

• Marketing and promotional purposes
• Website or social media content
• Event portfolios

If you prefer your event to remain private, please notify us in writing before your event date.

6.3 Data Privacy

All personal information collected (such as emails or phone numbers for digital delivery) is handled securely and in accordance with our Privacy Policy.

7. Technical Issues

We make every effort to ensure reliable operation of our photo booth systems. However, in rare cases of technical failure, power outage, or software malfunction, we will:

• Attempt immediate troubleshooting;
• Provide alternate options (e.g., backup camera or digital delivery); or
• Offer a partial refund or credit proportional to lost service time.

We are not liable for consequential or incidental damages related to technical issues beyond our control.

8. Event Delays and Time Adjustments

Our service time begins at the agreed-upon start time stated in your contract, not at setup or guest arrival. If your event starts late due to factors outside our control (e.g., venue access, speeches, or schedule changes), we may extend service time if possible. However, overtime may incur additional hourly fees as stated in your contract.

9. Liability

9.1 Limitation of Liability

Magic Mirror of New England will not be held responsible for:

• Loss of data or media beyond the control of our systems
• Power outages or venue-related technical failures
• Injury or damage caused by misuse of equipment by guests
• Indirect or consequential damages

Our total liability is limited to the amount paid for the service.

9.2 Indemnification

Clients agree to indemnify and hold harmless Magic Mirror of New England, its employees, and partners from any claims, damages, or liabilities arising from misuse of equipment, venue conditions, or guest actions.

10. Force Majeure

Magic Mirror of New England shall not be liable for failure to perform due to circumstances beyond its control, including but not limited to:

• Natural disasters
• Strikes or labor disputes
• Government restrictions
• Pandemics or public health emergencies
• Power or internet outages
• Venue closures or lockdowns

In such cases, we will work with you to reschedule the event or apply your payment as a credit toward a future date.

11. Intellectual Property

All software, photos, overlays, and branding associated with our photo booth systems are the intellectual property of Magic Mirror of New England. You may not reproduce, sell, or distribute any content or materials without our written permission.

12. Photography & Branding Customization

Any custom overlays, animations, or branding materials designed by our team remain the property of Magic Mirror of New England unless purchased under a separate design license. Custom content may not be reused, resold, or shared with other vendors without authorization.

13. Privacy and Data Use

We respect your privacy. All personal data collected through photo booth interactions, online bookings, or communication is handled in accordance with our Privacy Policy.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of Massachusetts (USA), depending on the service location. Any disputes shall be handled in the jurisdiction closest to the event’s service location.

15. Changes to Terms

We may update or revise these Terms and Conditions at any time to reflect changes in business operations or legal requirements. The updated date at the top of this page will indicate the most recent version. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Magic Mirror of New England
Email: info@magicmirrorofnewengland.com
Website: www.magicmirrorofnewengland.com
Based in New England, USA